The course named ‘Communication and Behavior realignment in Cross Culture’ aims to bring changes in your thought process, behavior and communication style (tone, content) that are well accepted and appreciated in a Cross Cultural universe of communication.

It explains the core components of the corresponding culture with whom you will be interacting, the Do’s and Don’t’s as practiced in that culture and important guidelines to follow when you interact with a person from the same culture.

It has below modules:

Japanese Culture:

Indian Culture:

Japanese Culture :
iconCourse Objective :

To Enhance mutual understanding between Non-Japanese and Japanese people, for a stronger Relationship, through the following:

  • Reduce Communication Gap.
  • Manage expectations.
  • Realign behaviors.
iconCourse Components :
  • Foundation: Learn core elements of Japanese culture, Understand Influence of these elements to Japanese business style.
  • Gaps: Understand primary Reasons for difference in Behaviors with other cultures.
  • Solution: Learn different Techniques (communication, behavior, etc) to address these gaps, minimize any miscommunication/misinterpretation.
iconChapters (examples) :
  • Core Elements of Japanese Culture
  • Key features and behaviors observed in Japanese business.
  • Key components & mindset needed to perform better in a Japanese work environment.
  • Efficient handling of Japanese Customer complaints and queries.
  • Delivering Highest quality to Japanese Stakeholders .
Indian Culture :
iconCourse Objective :

To Enhance mutual understanding between Non-Indian and Indian people, for a stronger Relationship, through the following:

  • Reduce Communication Gap .
  • Manage expectations .
  • Realign behaviors .
iconCourse Components :
  • Foundation: Learn key features of Indian culture (country, people, traditions), Understand history behind the concept ‘Unity in Diversity’.
  • Gaps: Understand primary Reasons for difference in Behaviors with other cultures.
    • .
  • Solution: Learn different Techniques (communication, behavior, etc) to address different situations, minimize any miscommunication.
iconChapters (examples) :
  • India as a country- Overview.
  • Indian People- Key behaviors, differences, background, and root cause.
  • Indian traditions.
  • Various business situations- How to handle, Do’s VS Don’t’s.